Introduction
Sylwia Klocek Accounting Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website at sylwiaklocek.co.uk and when you engage with our accounting and tax services.
Please read this policy carefully. By using our website or our services, you agree to the practices described in this policy. If you have questions, please contact us at info@sylwiaklocek.co.uk.
Who We Are
Sylwia Klocek Accounting Ltd is a limited company registered in England and Wales. Company Registration No. 7202858. Registered address: 1000 Great West Road, Brentford, Middlesex, TW8 9DW.
We are licensed and regulated by the Association of Accounting Technicians (AAT) under licence number 20134424.
What Information We Collect
We may collect and process the following categories of personal information:
Contact Information: Name, email address, telephone number, and postal address provided when you contact us, complete a form, or engage our services.
Business Information: Company name, company registration number, VAT number, business address, and financial records required to provide accounting services.
Financial Information: Bank account details, payroll records, tax information, and other financial data necessary to fulfil our contractual obligations.
Technical Data: IP address, browser type, operating system, and website usage information collected automatically when you visit our website (see our Cookie Policy for details).
Communications: Records of correspondence between you and us, including emails and telephone call notes.
How We Use Your Information
We use your personal information for the following purposes:
To provide accounting, tax, payroll and compliance services to you under our contract. To communicate with you about your account, our services or your enquiries. To comply with our legal and regulatory obligations (including HMRC and Companies House reporting). To improve and personalise your experience on our website. To send you relevant information about accounting news, tax deadlines and our services where you have given consent. To protect our legitimate business interests and prevent fraud.
Legal Basis for Processing
Under UK GDPR and the Data Protection Act 2018, we rely on the following legal bases:
Contract: Processing necessary to perform our accounting services for you. Legal Obligation: Processing required to comply with HMRC, Companies House and other regulatory requirements. Legitimate Interests: Improving our services, preventing fraud, and conducting internal analysis. Consent: Where you have explicitly opted in to receive marketing communications.
Data Sharing
We do not sell your personal data. We may share it with:
HMRC and Companies House as required by law. Payroll, VAT and accounting software platforms (including QuickBooks, Xero and Dext) under data processing agreements. Professional service providers such as IT support, cloud storage and cybersecurity suppliers. Legal or regulatory bodies where required by applicable law.
All third parties are required to treat your data securely and in accordance with applicable data protection laws.
Data Retention
We retain personal and financial records for a minimum of six years from the end of the relevant tax year, in accordance with HMRC requirements and UK legal obligations. After the retention period, data is securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
Access your personal data (Subject Access Request). Rectify inaccurate or incomplete data. Request erasure of your data in certain circumstances. Object to or restrict how we process your data. Data portability — receive your data in a machine-readable format. Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@sylwiaklocek.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We implement appropriate technical and organisational measures to protect your personal information against accidental loss, destruction, alteration, unauthorised disclosure or access. However, no internet transmission is completely secure. Please contact us immediately if you believe your account security has been compromised.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
Sylwia Klocek Accounting Ltd 1000 Great West Road, Brentford, Middlesex, TW8 9DW Email: info@sylwiaklocek.co.uk Tel: +44 789 434 7401